National News

Core Assets Children’s Services has been commissioned by the Council for Disabled Children to deliver Independent Support to young people and their families in partnership with local Information, advice and Support services (IASS), previously known as Parent Partnership Services (PPS), Local Authorities, and Parent Carer Forums (PCF).

What is Independent Support?

The Children and Families Act 2014 has introduced measures on special education needs and disabilities (SEN/D). From September 2014, these will be used to reform the SEN/D system. Under the act, local authorities have a duty to introduce the new Education, Health and Care (EHC) plans and publicise a Local Offer of the services and activities that are available to parents, carers and young people.

From 1st September 2014, Independent Supporters within each local authority will assist parents and young people through the EHC planning process. As one of these Independent Supporters, we will be working in 22 local authorities across the UK to provide parents, carers and children with the impartial information, help and support they need to progress through the new SEN/D assessment and planning process.


How will Independent Support be provided by Core Assets?

We will offer families help and support to progress through the EHC assessment and planning process via a number of means to suit their needs and preferences:

  • Face-to-face support, as requested, from a trained Independent Supporter who is independent of the local authority at a time and place to suit you.
  • A dedicated, independent telephone support service operated between 9am and 5pm on weekdays – 0800 028 8455.
  • Email support and advice – This email address is being protected from spambots. You need JavaScript enabled to view it.
  • A dedicated, independent website providing information, signposting and resource links including links to what your Local Authority has to offer you.
  • ‘Outreach’ information and support points in your community with open access/’drop-in’ events and activities.

    For more information go to